Plans & top-ups
Formcrest has three plans plus stackable email top-ups. Here is exactly what each tier includes, how the email cap is calculated, and what happens when you trial, hit your quota, or downgrade.
Plans at a glance
All prices are in EUR. Stripe Tax adds VAT at checkout where required, so the amount you pay may be higher depending on your location. See the pricing page for the latest details and to sign up.
| Feature | Free | Pro | Agency |
|---|---|---|---|
| Price | €0/mo | €18/mo or €180/yr (≈ €15/mo) | €40/mo or €400/yr (≈ €33.33/mo) |
| Submissions per month | 500 | 15,000 | 30,000 |
| Destination emails | 1 | 15 | 30 |
| Submission retention | 30 days | 90 days | Unlimited |
| Multiple recipients per form | — | Yes | Yes |
| Domain whitelist | — | Yes | Yes |
| Spam protection (honeypot + Turnstile) | Yes | Yes | Yes |
| Custom success/error redirects | Yes | Yes | Yes |
| CSV export | Yes | Yes | Yes |
| Formcrest branding | Shown | Removed | Removed |
| Email top-ups | — | Available | Available |
| Support | Community | Email (48h) | Priority email (24h) |
Email top-ups
If you need more destination emails than your plan includes, you can add top-ups for €5/mo each. Every top-up adds 20 destination emails, and top-ups are stackable — buy as many as you need. Top-ups are available on Pro and Agency (not on Free).
Your effective email cap is:
effective email cap = plan emails + (top-ups × 20)
For example, on Pro (15 emails) with 3 top-ups you can verify up to 15 + (3 × 20) = 75 destination emails for €18 + €15 = €33/mo. Destination emails are the verified inboxes you send submissions to — see Multiple recipients for how to route a single form to several of them.
The 14-day Pro trial
New accounts can start a 14-day Pro trial with no credit card required. You get the full Pro feature set for the trial period. The trial is limited to one per account. When the 14 days are up, your account reverts to the Free plan automatically unless you add a payment method to continue on Pro. You will not be charged unless you choose to upgrade.
Submission quota and resets
Your submission quota resets monthly. Each plan's submissions-per-month figure is the number of accepted submissions you can receive in a billing month before hitting the cap.
Spam-flagged submissions do not count toward your quota. They are still stored so you can review them, but they never burn through your monthly allowance. For how spam is detected and filtered, see Spam protection.
Downgrading
When you move to a lower plan, two things can happen:
- Destination emails over the new cap are paused, not deleted. If you had more verified destination emails than the lower plan allows, the excess addresses are paused and stop receiving submissions. They are kept on your account — remove some addresses or upgrade again to bring the rest back within your cap and reactivate them.
- Shorter retention may delete older submissions. Moving to a plan with a shorter retention window (for example Agency's unlimited retention down to Pro's 90 days, or down to Free's 30 days) can permanently delete submissions older than the new window. Export anything you want to keep first.
Removing a top-up reduces your effective email cap the same way; if that pushes you over the cap, the most recently added emails beyond the new limit are paused until you remove some or add the top-up back.
Billing and refunds
You manage your plan, top-ups, annual/monthly billing, and cancellations from the billing page in your dashboard. For when refunds apply to subscriptions and top-ups, see the Refund Policy.