Multiple recipients

Deliver a single form's submissions to more than one inbox. Every destination must be verified first.

Verifying a destination email

Before any address can receive submissions, it has to be verified. Add the address in the dashboard and Formcrest sends it a one-time confirmation email; click the link in that email and the destination is verified. Until that happens, submissions are stored but not delivered to the unverified address. This one-time confirmation applies to every destination, including the first one.

Adding several recipients to a form

On the Pro and Agency plans you can attach more than one verified destination to a single form. Each submission is then delivered to every active recipient on the form. Add or remove recipients at any time from the form's settings — only verified addresses can be attached.

On the Free plan, each form delivers to exactly one destination email. To send to several inboxes, upgrade to Pro or Agency — see Plans & top-ups. Plan-level settings are also summarized in Configuration.

Recipients by plan

PlanRecipients per form
FreeOne verified destination
ProMultiple verified destinations
AgencyMultiple verified destinations

Adding more destination slots

Your plan comes with a pool of destination email slots shared across all your forms. If you need more, you can buy stackable top-ups at €5/mo for 20 additional destination emails each. Top-ups stack, so add as many as you need. Pricing and the per-plan included allowances are on Plans & top-ups.

Notes

  • Every recipient on a form must be verified — unverified addresses are skipped.
  • Spam-flagged submissions are never delivered to any recipient — see Spam protection.
  • If a delivery fails for some recipients but succeeds for others, the submission is recorded as partially delivered; you can see its delivery status in the dashboard.